To add activities in the Clientify app, follow these steps:
Login to officegx.com with your administrator credentials or with a user account that has access to the Clientify app.
From the left-hand menu, go to: ➤Customers → Activities
Click on Add New Activity. o A dialog box will appear asking you to select an entity. o Select Lead, Contact, Account, or Opportunity. o The related dropdown will load based on your selection. o Choose the respective record and click Submit.
A new page will open to add activity details: o Title – Enter the subject of the activity. o Information – Add relevant notes or details. o Activity Type – Select Call or Email. o Activity Status – Choose Open or Close. o Is Follow-up Required – Select Yes or No. - If Yes, select the Follow-up Date.
Click Save to create the activity.
Activities can also be added directly from a respective Lead, Account, Contact, or Opportunity by editing the record.
If any marketing email is sent from the Compose Email Template for a respective Lead, Account, Contact, or Opportunity, the system will automatically add an activity record.