How to add operational hours for Helpdesk?

Step 1: Log in to officegx.com with your admin credentials or request access.

Step 2: In the left menu, click on Helpdesk and then select Config.

Step 3: In the Config section, go to the Operational Hours tab.

Step 4: Click on + New Operational Hours to create new hours.

Step 5: Enter the details for the operational hours, including the start time and end time for shifts.

Step 6: Click Save to apply the operational hours.