Related FAQ's

How to Manage My Subscriptions

To view your active app subscriptions in OfficeGx, follow these steps:

  1. Log in to www.officegx.com as an Administrator.
  2. In the left navigation panel, go to Company.
  3. Click on Company > Subscription.

📋 What Can You View?

  • App Name: List of all subscribed applications.
  • User Count: Number of users assigned to the app.
  •  Invites Left: Unused licenses (CALs).
  • Billing Cycle: Frequency (e.g., Monthly).
  • Expand an app row to view assigned users and manage allocations.

💳 Order History

  • 📄 View past subscription orders including:
    • Order#, Description, Status (e.g., Pending)
    • Total Amount and Order Date
    • Click the eye icon to view the invoice
    • Retry payment if the status is Pending or Failed

âž• How to Purchase More

  • Click the red Purchase User CALs button to buy additional user licenses for any subscribed app.
  • Click Get More Apps to browse and subscribe to new apps.

📨 Need help? Contact support@officegx.com