Related FAQ's

How to Suspend a User?

To suspend a user in OfficeGx, you can perform this action from two different screens: directly from the user list or from within the user’s profile.

  1. 🔐 Go to www.officegx.com and log in using your Administrator credentials.
  2. 📋 On the left sidebar, navigate to Admin > Users. This will display a list of all users in the system.
  3. 👥 In the User List screen, each user row includes a Suspend User icon or button.
    • 🖱️ Click on this icon to initiate the suspension process.
    • ⚠️ A popup modal alert will appear with a confirmation message: "Suspend this user?"
    • ✅ Click Confirm to suspend the user.
  4. 👤 Alternatively, you can click on a user’s Display Name in the list to open their full profile.
  5. 🚫 At the top of the user profile screen, you’ll see a Suspend Userbutton.
    • 🖱️ Clicking on it also brings up the same modal confirmation dialog.
    • ✅ Upon confirmation, the user account is suspended and access is disabled.

🔒 Once suspended, the user will no longer be able to log in or access any part of the system until their account is reactivated by an admin.